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Showing posts from July, 2021

AI's 99 percent is not good enough

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 An AI that is 99% accurate is not good enough. Think of having to digitize some handwritten document with important end-customer data. Does it make sense to use machine learning if on top of that you need human operators? Think of how many times Alexa gets you wrong? Even when it comes to playing the same song you have requested many times before. But Alexa is not a mission-critical system. You don’t care if it’s 90% accurate that alone 99%, but for critical systems, it seems that AI isn’t delivering the value it is supposed to (how far are we from the promised self-driving dream?). How much effort will be saved by a human quality controlling every document vs if a human operator digitized them from scratch? I remember a project I was tangentially involved in years ago in the pre-AI area (in fact over 20 years ago), the project manager decided to use three people to digitize the data and then use text comparison so that if two documents match then an algorithm would drop the third...

Moving to the Cloud is Creative Destruction

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A recent article in "the economist" magazine questioned the value of the public cloud altogether. This took place in the Schumpeter section nonetheless. Joseph Schumpeter the economist most identified with capitalism’s creative destruction was transformed into what Peter F. Drucker refers to as a bean counter when it comes to the cloud. This kind of article and thinking will reinforce Information Technology’s old guard’s skepticism of all things new and especially the cloud. At the heart of the article is relating a blog post from venture capital firm Andreessen Horowitz using the example of how Dropbox managed to save billions and increase stock market valuation by repatriating the public cloud resources to its own datacenters. Indeed, as the theory and studies show there are cases where private on-premises deployments can be more cost-effective than the public cloud (as can be viewed in this lecture on cloud computing from the University of Illinois and Coursera).  The tru...